Paving the Way for Smarter Patient Care

Chong Hua Hospital Launches New Digital Healthcare App

Cebu City, April 2025 — One of the Philippines' premier tertiary hospitals, Chong Hua Hospital, has taken a significant leap into digital transformation with the official launch of its new mobile healthcare app, CHH CareConnect. This move positions the hospital at the forefront of digital health innovation in the Visayas, delivering smarter, more connected patient services.

With the increasing demand for convenience and continuity of care, CHH CareConnect offers a full suite of digital tools: real-time appointment booking, lab results access, prescription history tracking, teleconsultation with doctors, and secure personal health record access.

“This app is more than just tech — it’s about people. Our patients deserve better, faster, and easier access to their care,” said Dr. Evelyn Yu, Chong Hua Hospital’s Chief Innovation Officer.

A Game-Changer for Patients and Healthcare Workers Alike

Available for both Android and iOS users, the app was developed to ensure inclusivity, data privacy, and ease of use. Features include:

• 24/7 Teleconsultation Access – even during off-hours

• Multilingual Interface – Cebuano, Filipino, and English

• HIPAA-Compliant Security Protocols – ensuring patient privacy

• Seamless Integration – with the hospital’s existing electronic medical record (EMR) system

This development mirrors a broader trend in the global healthcare sector, where hospitals are leveraging technology to improve patient engagement, reduce wait times, and ensure more efficient health service delivery.

The CHi App is officially available for download on both the Google Play Store and Apple App Store.

Bridging Health Access in the Digital Age

The Department of Health (DOH) and National Telehealth Center have both emphasized digital platforms as vital components of the country’s Universal Health Care (UHC) rollout. Innovations like CHH CareConnect help bridge service delivery gaps, especially for patients in remote areas or with limited mobility.

This also aligns with DOH’s Digital Health Strategic Plan 2020–2025, which calls for interoperable systems, increased health literacy, and better patient engagement through tech.

Looking Ahead

Healthcare analysts view Chong Hua’s move as a signal for broader digital health adoption outside Metro Manila. By pushing innovation from the Visayas, the hospital sets a strong example of regional leadership in health tech.

As the app gains traction among patients and doctors alike, its success could inspire similar launches across both private and public hospitals nationwide.